Japanese Customer Service Representative

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2018-04-13 09:45:191970-01-01GKR Search & Selection
Job Type Temporary/Contract
Location Dublin
Area Dublin City Centre, IEDublin North, IEDublin West, IE Dublin
Sector Banking & Financial Services
Salary Up to €0.00 per annum
Start Date ASAP
Job Ref BBBHSB408_1523612717
Job Views 176

We are currently recruiting for a market leader in international ecommerce solutions. My client is seeking a Japanese Customer Service Agent for their HQ in Blanchardstown. They are looking for dynamic Customer Care Representative that speaks native level Japanese with excellent written and spoken English.


  • Interacting with client companies, international consumers and company vendors worldwide.
  • Providing a high level of customer support via emails and/or phone and ensuring that all customer queries are responded to in a timely and effective manner.
  • Using your own initiative to research solutions and solve problems.
  • Tracking and documenting the resolution process using their order management and support systems.
  • Raising and tracking inquiries with various vendors via a ticketing system.

  • Qualifications:

  • 1+ years' experience in a Customer Service role.
  • Fluent in Japanese with excellent English, both written and verbal.
  • Must be detail-oriented with strong analytical and organizational skills.
  • Must be a problem solver and multi-tasker.
  • Proficient in Microsoft Office with an emphasis on Excel, Word and Outlook.

  • This role will begin on an initial 10 month temporary contract but has potential to go permanent.

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    Newmount House,
    22-24 Lower Mount Street,
    Dublin 2,
    Ph: +353 1 6769008

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