Senior Customer Success Manager - German
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| Job Type | Permanent full-time |
| Location | Dublin |
| Area | Dublin City Centre, IE |
| Sector | 21 |
| Salary | Negotiable |
| Start Date | ASAP |
| Job Ref | BBBH1031_1583325999 |
| Job Views | 60 |
- Description
About my client:
My client is a tech company with an office in Dublin city centre. They have a talented and high-performance workforce that has been overachieving based on having a great product.
Responsibilities:
- Act as point of contact for a large portfolio of customers.
- Develop a relationship with key accounts, customer stakeholders and executive sponsors.
- Assist customers with onboarding of their teams & demonstrate strong account management and commercial capabilities.
- Work with Account Executive to maximize account growth opportunities. Work with Sales Team to monitor customer satisfaction levels.
- Act as an advocate for new product features to develop win strategies for renewals and remove ongoing obstacles for the customer.
- Demonstrate the progress of customer relationships monthly.
- Build strong and lasting relationships with customers.
Requirements:
- 6 + years’ experience in account management or support with a proven track record in overachieving targets.
- Honours Bachelor’s Degree or equivalent.
- Ability to thrive in a fast-paced environment with a passion for helping customers.
- Strong communication and organizational skills
Benefits:
- Interesting colleagues with different multicultural backgrounds
- An opportunity to join in the early stages of their European expansion
- Salesforce experience a plus
- Project management experience
- An attractive employment package with a competitive salary and market-leading benefits, including stock
If you are interested in discussing this role further, please contact Michael Hall for a confidential discussion on +35316768893 or .
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Skills: Sales Development, Customer Service, Lead Generation, Inside Sales, B2B Sales, Software Sales, Consultative sales, B2B Account Management, Sales Skills, Selling experience, New Business Generation, Enterprise Sales.