Technical Support Engineer contract


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https://www.gkr.ie/804/job2021-05-27 14:31:321970-01-01GKR Search & Selection
Job TypeTemporary/Contract
LocationDublin
AreaDublin North, IEDublin NorthIEDublin
Sector18
Salary€50000 - €59000 per annum
Start DateASAP
Job Ref1203_1622125893
Job Views43
Description

This is a contract role to start with opportunities to go permanent.

4 day week Wednesday to Saturday 10 hours per day.

Work from home anywhere in Ireland.


Responsibilities?


  • Works directly with internal teams on post integration issues to provide technical support, consulting and best practices.
  • Technical Expert identifying and taking the lead on all complex technical issues which may arise.
  • Installation and configuration of payment APIs, and commerce products.
  • Conducts test scenarios for technical issues with code, software, hardware, devices and endpoints.
  • Communicates technical issues to merchants and internal departments.
  • Identifies irregularities in functionality and unexpected behaviours with products and services.
  • Develops in-depth technical information for distribution to merchants.
  • Develops and conducts demos of product functionality.
  • Participates in the development of tools, systems and processes to improve product supportability
  • Ability to diagnose and identify issues with API
  • Code, Services, and Network connectivity.
  • Conducts new feature or subsystem projects as needed



  • Who’s the ideal person?


  • 4+ years Technical Experience
  • BS, BSEE, CS or other relevant technical degree required
  • Software Application Debugging and troubleshooting experience
  • Experienced in two or more of: Java, C, C++, C#, VB.NET, PHP, ColdFusion, Perl, Ruby, Python
  • One of the following: HTML, JavaScript, NVP, JSON, XML
  • Web Services, SOAP, REST
  • Linux/Unix commands understanding
  • SQL Commands understanding
  • Solid Understanding of Firewalls, proxy, HTTP Errors, server-side errors, TCP/IP

  • For more information please apply online.

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