Customer Service Agent - Korean, ASAP
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| Job Type | Temporary/Contract |
| Location | Dublin West, Dublin |
| Area | Dublin West, IE |
| Sector | 19,23 |
| Salary | Up to €0.00 per annum |
| Start Date | ASAP |
| Job Ref | BBBH197_1561648756 |
| Job Views | 38 |
- Description
Korean Customer Service Agent - ASAP
Our client is an American Software company and is a market leader in international ecommerce solutions. They are currently recruiting customer service agents that are fluent in Korean AND English to join their rapidly expanding company. This role will be hired on a temporary contract and you will be required to work a late-night shift.
A day in the life of a customer service agent:- Interacting with client companies, international consumers and company vendors worldwide
- Providing a high level of customer support via emails and/or phone and ensuring that all customer queries are responded to in a timely and effective manner.
- Researching solutions
- Tracking and documenting the resolution process using their order management and support systems
- Raising and tracking inquiries with various vendors via a ticketing system
Qualifications:- 1+ years’ experience in a Customer Service role
- Fluency in Korean
- Fluency in English, both written and verbal is fundamental
- Must be a problem solver and multi-tasker
- Proficient in Microsoft Office with an emphasis on Excel, Word and Outlook
- Must be open to working late shifts and one day at the weekend