Customer Service Representative - Spanish
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| Job Type | Temporary/Contract |
| Location | Dublin North, Dublin |
| Area | Dublin North, IE |
| Sector | 19,23 |
| Salary | Up to €0.00 per annum |
| Start Date | ASAP |
| Job Ref | BBBH817_1561648966 |
| Job Views | 74 |
- Description
Customer Service Representative - Spanish
We are currently recruiting for a market leader in international eCommerce solutions. They are looking for dynamic Customer Care Representative that speaks native level Spanish with excellent written and spoken English.
This role will be hired on a temporary contract and you will be required to work a late-night shift.
Responsibilities:
- Interacting with client companies, international consumers and company vendors worldwide.
- Providing a high level of customer support via emails and/or phone and ensuring that all customer queries are responded to in a timely and effective manner.
- Using your own initiative to research solutions and solve problems.
- Tracking and documenting the resolution process using their order management and support systems.
- Raising and tracking inquiries with various vendors via a ticketing system.
Qualifications:
- 1+ years’ experience in a Customer Service role.
- Fluent in Spanish with excellent English, both written and verbal.
- Must be detail-oriented with strong analytical and organisational skills.
- Must be a problem solver and multi-tasker.
- Proficient in Microsoft Office with an emphasis on Excel, Word and Outlook.
- Must be open to working late shifts and one day at the weekend.