Chinese Customer Service Rep- LATE SHIFT
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Job Type | Temporary/Contract |
Location | Dublin West, Dublin |
Area | Dublin West, IE |
Sector | 4 |
Salary | Up to €0.00 per annum |
Start Date | ASAP |
Job Ref | BBBHSM1097_1510760998 |
Job Views | 20 |
- Description
Chinese Customer Service Rep-LATE SHIFT
Our client is an American Software company and is a market leader in international ecommerce solutions. They are currently recruiting customer service agents for their HQ in Blanchardstown. Our client is looking for dynamic Customer Care Representatives that speak either Cantonese and Mandarin OR Korean to join their rapidly expanding company. This role will be hired on a temporary contract and you will be required to work a late night shift.
A day in the life of a customer service agent:- Interacting with client companies, international consumers and company vendors worldwide
- Providing a high level of customer support via emails and/or phone and ensuring that all customer queries are responded to in a timely and effective manner.
- Researching solutions
- Tracking and documenting the resolution process using systems
- Raising and tracking inquiries via a ticketing system
Qualifications:- 1+ years' experience in a Customer Service role
- Fluency in Korean OR Cantonese and Mandarin
- Fluency in English, both written and verbal is fundamental
- Excellent verbal and written communication skills are required
- Must be a problem solver and multi-tasker
- Proficient in Microsoft Office with an emphasis on Excel, Word and Outlook
- Must be eligible to work full time in Ireland
- Must be open to working late shifts and one day at the weekend
- Must have your own transport