Korean Customer Service Representative
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| Job Type | Temporary/Contract |
| Location | Dublin |
| Area | Dublin City Centre, IEDublin North, IEDublin West, IE |
| Sector | 3 |
| Salary | Up to €0.00 per annum |
| Start Date | ASAP |
| Job Ref | BBBH408_1522774322 |
| Job Views | 165 |
- Description
My client, a market leader in international ecommerce solutions, is currently recruiting for a Korean Customer Service Agent for their HQ in Blanchardstown. They are looking for dynamic Customer Care Representative that speaks native level Korean with excellent written and spoken English.
Responsibilities:
- Interacting with client companies, international consumers and company vendors worldwide.
- Providing a high level of customer support via emails and/or phone and ensuring that all customer queries are responded to in a timely and effective manner.
- Using your own initiative to research solutions and solve problems.
- Tracking and documenting the resolution process using their order management and support systems.
- Raising and tracking inquiries with various vendors via a ticketing system.
Qualifications:
- 1+ years' experience in a Customer Service role.
- Fluent in Korean with excellent English, both written and verbal.
- Must be detail-oriented with strong analytical and organizational skills.
- Must be a problem solver and multi-tasker.
- Proficient in Microsoft Office with an emphasis on Excel, Word and Outlook.
This role will begin on an initial 10 month temporary contract but has potential to go permanent.